OET Rx - Lesson 15: Scheduling Follow-up Appointments
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OET Rx

Lesson 15: Scheduling Follow-up Appointments

Course Progress: Lesson 15 of 100

In this lesson, you will be able to:

  • Clearly explain the reason and importance of a follow-up appointment.
  • Agree on an appropriate time frame (interval) for the next review.
  • Provide clear "safety netting" advice for the interim period.
  • Conclude a consultation professionally by handing over to administrative staff for scheduling.

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Watermark: Persia Global

Part 1: Lesson Objectives

By the end of this lesson, you will be able to:

  • Clearly explain the reason and importance of a follow-up appointment.
  • Agree on an appropriate time frame (interval) for the next review.
  • Provide clear "safety netting" advice for the interim period.
  • Conclude a consultation professionally by handing over to administrative staff for scheduling.

Lesson Video

Coming Soon

This video will be available for the offline course version.

Part 2: Vocabulary & Examples

Study the words, their pronunciations, Persian translations, and example sentences to understand how they are used in context.

General Vocabulary

gap /ɡæp/:

فاصله

There should not be a long gap between your final dose of medication and your follow-up blood test.

gather /ˈɡæðər/:

جمع‌آوری کردن

The purpose of the follow-up is to gather more data on how you are responding to the treatment.

general /ˈdʒenrəl/:

عمومی

My general advice is to continue with the current plan, and we can discuss the finer details at your review.

generally /ˈdʒenrəli/:

به طور کلی

Generally, I ask patients with this condition to return for a check-up in three months.

generate /ˈdʒenəreɪt/:

تولید کردن

Our recall system will automatically generate a reminder letter for you a week before your scheduled appointment.

gentle /ˈdʒentl/:

ملایم

I will start you on a gentle exercise plan, which we can review and build upon at your next visit.

get /ɡet/:

به دست آوردن

Our goal is to get your blood pressure down to a healthy level, and regular check-ups are essential for this.

give /ɡɪv/:

دادن

I will give you a request form for a blood test to be done one week before our next appointment.

glad /ɡlæd/:

خوشحال

I am glad you are feeling better, but it's still very important that you attend the scheduled follow-up.

go /ɡoʊ/:

رفتن

We will see how things go over the next month, and then we can make a decision about the next steps.

goal /ɡoʊl/:

هدف

The goal of our next meeting is to review your progress and adjust the medication if necessary.

good /ɡʊd/:

خوب

It's good practice to schedule a follow-up, even when the patient's symptoms have completely resolved.

gradually /ˈɡrædʒuəli/:

به تدریج

We will gradually decrease the dose of the medication at each follow-up visit, provided that your condition remains stable.

grateful /ˈɡreɪtfl/:

سپاسگزار

I would be grateful if you could book a follow-up appointment at reception for four weeks' time.

great /ɡreɪt/:

عالی

It would be a great help if you could keep a symptom diary to discuss at our next meeting.

greet /ɡriːt/:

خوشامد گفتن

When you return, the receptionist will greet you and check you in for your follow-up appointment.

group /ɡruːp/:

گروه

For this particular group of patients, we recommend six-monthly check-ups.

grow /ɡroʊ/:

رشد کردن

If the symptoms start to grow worse in the interim, you must contact us immediately.

growth /ɡroʊθ/:

رشد

We need to schedule a follow-up ultrasound in three months to monitor the growth of the fibroid.

Medical Vocabulary

Availability /əˌveɪləˈbɪləti/:

در دسترس بودن

The receptionist can show you the doctor's availability for the next month so you can choose a convenient time.

Book (an appointment) /bʊk/:

رزرو کردن

It is crucial that you book your follow-up appointment before you leave the clinic today.

Check-up /ˈtʃek ʌp/:

چکاپ

Since your condition is now stable, we can move to routine annual check-ups.

Discharge Plan /ˈdɪstʃɑːrdʒ plæn/:

برنامه ترخیص

The discharge plan from the hospital clearly states that you need a follow-up with your GP in one week.

Follow-up Appointment /ˈfɒloʊ ʌp əˈpɔɪntmənt/:

نوبت پیگیری

I'd like to schedule a follow-up appointment for one month from now to check your progress.

Interim (in the) /ˈɪntərɪm/:

دوره موقت

In the interim, please continue with the medication as prescribed and monitor for any side effects.

Interval /ˈɪntərvl/:

فاصله زمانی

The standard interval for a repeat pap smear is three years for your age group.

Recall (system) /ˈriːkɔːl/:

سیستم یادآوری

Our clinic has a recall system that will automatically contact you when you are due for your next check-up.

Review (v. / n.) /rɪˈvjuː/:

بازبینی

The purpose of the next visit is to review your blood test results and see how you are tolerating the new medication.

Schedule (v. / n.) /ˈʃedjuːl/:

برنامه‌ریزی

Let's schedule your next appointment now while you are here.

Part 3: Pre-Class Practice Tests

Reading Task (Interdisciplinary Context: Dentistry):

Internal Memo for Dental Reception Staff

Please be advised that from next month, our new automated recall system will go live. The goal of this system is to improve patient adherence to six-month check-ups. The system will automatically generate an email and SMS reminder to patients who are due for an appointment. However, for patients who have had major restorative work, a manual follow-up schedule is still critical. The dentist will indicate the required follow-up interval (e.g., 3 weeks, 3 months) on the patient's file. It is your responsibility to check this note and manually book the next appointment before the patient leaves the clinic. General availability should be offered, but the specified interval must be respected.

Question: According to the memo, how should reception staff schedule a follow-up for a patient who has just had a major procedure?

Listening Task (Part C Simulation - Monologue):

Scenario: You will hear part of a presentation by a hospital manager about improving the discharge process.

0:00

Task: What does the speaker identify as a common failure in discharge planning?

Part 4: Answer Key for Pre-Class Work

Reading Answer: c) They should book the next appointment manually based on the dentist's note.

Listening Answer: b) Patients not understanding their own role in the follow-up plan.

Part 5: In-Class Preparation

Be prepared to discuss the vocabulary and practice the following tasks in class.

Speaking Task: OET Role-Play Card (Medicine)

Setting: A GP's office, at the end of a consultation.
Patient: A 55-year-old patient who you have just started on new medication for hypertension.
Task: Explain that you need to see them again for a follow-up appointment. Clearly state the purpose of the follow-up. Propose a specific interval (e.g., "in about four weeks' time"). Provide "safety netting" advice for the interim. Conclude the consultation and direct them to reception to book the appointment.

Writing Task:

You are the doctor from the speaking scenario. Write the "P" (Plan) section of your SOAP notes for this patient. Ensure you clearly document the follow-up interval and the goals for that next appointment.